Soak Zone Terms of Service

1. Introduction

Welcome to Soak Zone. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using Soak Zone's website and services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you may not use our services.

2. Definitions

  • "We", "Us", "Our": Refers to Soak Zone.
  • "You", "User", "Customer": Refers to any individual accessing or using our website and services.
  • "Services": Refers to all products and services provided by Soak Zone.

3. Eligibility

To use our services, you must be at least 18 years old or have the permission of a legal guardian. By using our services, you represent and warrant that you meet these requirements.

4. Use of Services

You agree to use our services only for lawful purposes. You must not use our services:

  • In any way that breaches any applicable local, national, or international law or regulation.
  • To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material.
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

5. Account Security

If you create an account with us, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

6. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Soak Zone or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from our content without our explicit written permission.

7. Purchases and Payment

All purchases through our website are subject to product availability. We reserve the right to refuse or cancel any order. If we cancel an order, we will attempt to notify you using the email address or phone number provided at the time the order was made.

8. Refund Policy

For information on our refund policy, please refer to our Refund Policy section [link to Refund Policy].

9. Limitation of Liability

To the fullest extent permitted by law, Soak Zone shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use of our services.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from our services.

10. Indemnification

You agree to indemnify and hold Soak Zone, its affiliates, officers, agents, and employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.

13. Contact Us

If you have any questions about these Terms, please contact us:

Thank you for choosing Soak Zone. We hope you enjoy our products and services.

MY SOAK ZONE GUN

Our water guns come with high-capacity batteries designed to last through an entire day of play on a single charge (12 hours), so you can focus on the fun without frequent recharging.

Soak Zone water guns boast an impressive range, allowing you to drench targets from a distance. Each model may vary slightly, but the general distance varis from 25-45ft!

Each Soak Zone water gun comes with the water gun itself, a rechargeable battery, a charging cable, and clear instructions for use.

SHIPPING AND DELIVERY

We ship our water guns quickly and safely, often dispatching your order the next business day. Delivery times can vary depending on your location.

Once your order is shipped, we'll email you a tracking number so you can follow your package's journey to your doorstep.

If your order hasn't been shipped yet, we can update your shipping address. Please contact us as soon as possible to make any changes.

RETURNS & EXCHANGES

You have 90 days from the date of purchase to return your Soak Zone water gun.

Certainly! If you want to exchange your water gun for a different model, just reach out to us, and we'll assist you with the exchange process. Email us at support@soak-zone.com

Yes, if you're not completely satisfied with your Soak Zone water gun, you can return it within the return window for a full refund. Please email us at support@soak-zone.com

PAYMENTS

Absolutely. We use state-of-the-art encryption and security protocols to ensure your payment information is kept secure at all times.

We accept various payment methods including major credit cards, PayPal, Apple Pay, Android Pay, and more. Check our payment options at checkout for all available methods.

You can apply your discount code at checkout. There will be a box where you can enter the code before you finalize your purchase.

CONTACT US

Please reach out to our customer service team with your order details, and we'll work to resolve any issues promptly. Contact us at support@soak-zone.com

Contact us as soon as possible if you need to cancel or make changes to your order. We'll do our best to accommodate your request if the order hasn't been processed yet. Email us at support@soak-zone.com

We love hearing from our customers! Please feel free to send us feedback via our contact form, email, or social media channels. Your input helps us continuously improve.